Terms of Services
At CovrX, we want you to love what you order.
If there’s an issue with your product, we’re here to help.
1. Exchange Eligibility
We currently offer exchange only and our current policy is limited to exchanges only not returns/refunds. You can request an exchange within 7 days from the date of delivery. To be eligible for exchange, the product must be:UnusedIn original condition
Returned with original packaging Free from any damage caused after delivery
2. Products Eligible for Exchange We only support product exchange in case of:
Wrong product received
Damaged product received
Defective product received
Manufacturing issue
If your issue falls under any of the above, please contact us within 7 days of delivery.
3. Products Not Eligible for Exchange
The following items are not eligible for exchange:Products that have been used
Products damaged due to customer mishandling Items purchased during sale / offer / discount / coupon promotions Any exchange request raised after 7 days of delivery
4. Exchange Process
To request an exchange, please email us at:
📩 CovrX2026@gmail.com While contacting us, please share: Your Order ID Clear photos/videos of the product A brief explanation of the issue Our team will review your request and guide you with the next steps.
5. Exchange Shipping & Charges Exchange requests are subject to approval after verification. In some cases, customers may be required to self-ship the product if pickup service is unavailable in their area. The exchanged product will only be dispatched after we receive and inspect the original item.
6. Important Note We only offer exchange, not return or refund.Exchanged products cannot be exchanged again. CovrX reserves the right to decline any exchange request if the product does not meet the eligibility conditions.
7. Need Help?
For any support regarding your order, feel free to contact us at:
📩 CovrX2026@gmail.com
We’ll be happy to assist you.
Terms of Services
OVERVIEW
This website is operated by CovrX India . Throughout the site, the terms “we”, “us” and “our” refer to CovrX India. CovrX India offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.